Reference

Terms & Conditions for dima99

Clear account rules help you understand access before you open dima99. These Terms & Conditions explain account creation, phone verification, wallet activity, policy changes and requests for help…

Account rulesPhone verificationWallet recordsPolicy requests
dima99 Terms & Conditions for dima99
POLICY HELP

Where To Ask About Your Terms

A direct support route makes policy questions easier to resolve. When you contact us, include the account phone number, the relevant payment rail and the wording…

Account wording Ask us to explain a clause in the Terms & Conditions through the support…
Wallet status For a DANA, OVO, GoPay or QRIS question, send the payment rail and receipt…
Access request If phone verification prevents access, tell us which step stopped and whether you are…
DATA PRACTICE

How We Handle This Policy

The policy works alongside the account controls you see during sign-in and payment checks.

Account data

We use the account details you submit to identify your profile, complete phone verification and connect support questions with the right record. Keep your phone number current because it is part of the access path described in these Terms & Conditions.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us check whether a wallet action belongs to your account. We compare the submitted details with the account record before discussing a payment-related request.

Cookies

Cookies and similar browser storage may keep your session and policy preferences available while you move through dima99. Clear them through your browser settings if needed, though doing so may require you to sign in and verify your phone again.

Account security

Use a private device, protect your password and sign out when another person can access the browser. If you notice an unfamiliar account action, contact us through the account support path and describe the time and action shown.

Retention requests

We retain account and payment records for the operational period required to answer account questions and address policy requests. Ask us about a specific record through support; we will explain what can be changed, removed or retained.

Policy changes

When these Terms & Conditions change, we may show the updated wording in the account or policy area. Check the date and text before continuing. Send a support request if you need clarification about a previous account action.

Terms & Conditions Questions

The answers below focus on the policy decisions you are most likely to check before opening or using an account. They cover account eligibility, data requests, wallet records, browser access and the support route for dima99. Where a case depends on account-specific details, contact us with the relevant reference rather than sending private credentials.

The dima99 Terms & Conditions describe account creation, phone verification, acceptable account use, wallet records, policy changes and support requests. They apply to your use of the service where local law permits, and you should read the current wording before continuing with account access.

Yes. Account access and eligibility depends on local law. We provide the service only where local law permits, and an account or payment request may require additional checks when the available details do not establish that the requested action is allowed.

Phone verification is an account step before access in the relevant flow. Use a phone number you control and keep it current. If verification stops you from entering the account, contact support with the step shown and your account phone number.

You can send a request about your account data through the support path connected to your profile. State which detail you want changed and why. We may need to confirm account ownership before discussing or changing information linked to your account.

DANA and QRIS references are checked against your account record when you ask about a wallet action. Include the payment rail and receipt reference in your request. We do not need your password, and you should never send it through support.

Use the account support path shown after sign-in and identify the clause or policy wording you mean. Add your account phone number and any relevant reference. We will review the request against the current Terms & Conditions and explain the available next step.

The account path can be opened from a mobile browser, with the same Terms & Conditions applying across supported device access. If the page returns you to phone verification or sign-in, follow that account step before requesting help.